How it Works
Digital Access
Our self-service portal facilitates your customers to get accurate information about the loan account status, view the repayment details, intimates on loan overdue, facilitates to pay overdue or to choose for alternate options and more.
Alternate Options
Debtors are presented with their overall Debt Status and may proceed with performing actions of their choice - like Pay Now, select a more Preferable Date for Repayment, provide Reasons for Inability to Pay, etc.
Financial Hardship Management
If the customer is facing financial hardship, he can prove his hardship by sharing relevant documents like Bank statement, Latest Payslip and Request for Deferment of Principal, EMI deferment or Request for Restructuring to reduce EMI to an affordable level.
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